ITS Technical Architecture


Organization:  Library of Congress, Washington, DC


Project Contact:  Billy Hoppis, Assistant Directory of Operations


Project Description:
The Library’s Information Technology Services (ITS) department provides and supports a wide range of computer and telecommunications resources to the LOC community of over 5000 customers at LOC.  ITS operates the LOC Data Center, and Alternate Computing Facility (ACF), the National Library Services for the Blind and Physically Handicapped (NLS/BPH) facility, the National Audio-Visual Conservation Center (NAVCC) facility, the ITS Help Desk and Hot Line, the ITS Interoperability Lab, provides telecommunications infrastructure, provides workstation software configuration management, LAN system administration and support, data networking support; servers as central system analysis, design and programming resource for IT projects; conducts research in emerging technologies; provides consultation and collaboration in the design and implementation of specialized computer systems for library applications.


The LOC is in the process of optimizing its core technologies to increase efficiency, reliability, and integrity of technical architecture.  This allows continued improvement in the Library’s capacity to manage and deliver digital content and business applications at the Library’s data centers. 


Vcentra was selected to assist in supporting the ITS Technical Architecture Program.  The core of the program is the Technical Architecture review process, which identifies the current infrastructure and provides a road map for next generation technologies and services to support the existing and future state of the technical infrastructure.  Vcentra will work directly with ITS to enhance the effective deployment, optimization, and standardization of the designated core technology components, within the context of strengthening network, hardware, and telecom services. 

























"The main purpose of our growing presence online is to provide through new technology high-quality content that can stimulate people everywhere to form their own questions that will motivate them to seek out answers themselves in the stored wisdom of books."


- Dr. James H. Billington, Librarian of Congress

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